Project – COVID-19 Helplines

July to October 2020 – COVID-19 Helplines for Mental Health & Psychosocial Support in India

The aim of this project is to identify existing helpline services in India that provide psychosocial support to the general public during the COVID-19 pandemic and the subsequent restricted social interactions. Moreover, it also aims at disseminating the comprehensive report via different agencies to make it more available to the general public. This is a collaborative research project between Avoidable Deaths Network (ADN) and Doers in collaboration with NIIS group of Institutions, Odisha.

This project has now been concluded. To learn more about the project, please click the links below.

Project Report:

COVID-19 Helpline Services in India

Published: 18.10.2020

Document type: PDF and Microsoft Excel

Download Report: COVID-19 Helpline Services in India

Download Annex 1

Download Annex 2


19 October 2020 – The project report was published. Testament from Anuradha (Co-founder and Program Manager, Doers) for ADN and its Co-President Dr. Nibedita Ray-Bennett: 

I would like to thank the entire Team of ADN for consistently guiding and supporting us all in each step of the COVID-19 Helpline Project. Without your valuable guidance, it would not have been possible to develop this very useful document. Also, as it is a unique and new experience for us as organizational partners of ADN, I express my gratitude to you [Nibedita] for demonstrating your leadership and helping me in learning much more than just the Helpline Project related things.”  

14 August 2020 – Project Helpline team had their second Zoom meeting.

16 July 2020 – Review of sources began.

15 July 2020 – Project Helpline team had their first Zoom meeting.